Shipping policy
Shipping Policy
Last updated: September 2026
Free Shipping on Every Order
We offer free worldwide shipping on all Ionix orders with no minimum purchase required.
Processing Time
All orders are processed within 1β2 business days. Orders placed on weekends or public holidays are processed on the next business day. You will receive a shipping confirmation with tracking once your order ships.
Estimated Delivery Times
- United States: 5β8 business days
- Canada: 8β14 business days
- United Kingdom & Europe: 8β16 business days
- Australia & New Zealand: 10β18 business days
- International: 12β20 business days depending on destination
Over 90% of our customers receive their order within 2 weeks of purchase.
Tracking Your Order
A tracking number will be emailed once your order ships. Allow 24β48 hours for tracking to activate. If tracking has not updated after 5 business days, contact us at support@clickcraftventures.net before initiating any dispute β we will investigate promptly.
Lost or Delayed Packages
Email support@clickcraftventures.net with your order number and we will investigate immediately. Confirmed lost orders receive a free replacement or a full refund β your choice.
Free Returns and Exchanges Shipping
Return and exchange shipping is free of charge on all Ionix orders. Email support@clickcraftventures.net and we will arrange everything at no cost to you.
Customs and Import Duties
International orders may be subject to import duties charged by your country's customs authority. These fees are the responsibility of the customer.
Questions? Email support@clickcraftventures.net